Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Olly Stephen
Fantastic from start to finish! James & Tessa did everything to make the purchase of my new BMW 435d Gran Coupe as smooth as possible, sorting the finance and taxing the car ready for me to collect, a very professional and personal service. Well worth the distance travelled to get the car that I wanted, car is exactly as described and there were no surprises on collection. Would highly recommend.
Lona Butler
I just wanted to leave a glowing reference for this family run business. I will always look here first in future for a new car. My Husband has just purchased his car from here and to say I was impressed with every aspect of the service provided is an understatement. First class customer care was provided but more importantly the way in which the family orientated way it is run, that leaves you feeling you have dealt with friends rather than a business is priceless. I can't recommend this fantastic company enough. So pleased we came across them.
Rob Coney
Very satisfied by this family run business.
Friendly family run business very well organised. I am really happy with my van and the way i was looked after.
Ben Webster
Really helpful and always available. Great service very professional so happy I found them.
George Shields
Amazing dealer ,very professional , extremely helpfull ,vehicle as described, I was kept well up to date ,I had to get a train to collect they were more than happy to collect me from the station,definetly 5 stars
Euan Green
Very straight forward purchase. The car was accurately described and there was no high pressure selling of warranties or finance. I was travelling from the other end of the country and one of the owners of the garage was kind enough to collect me from the station. Would have no qualms buying from them again.
Ben Bramwell
Fantastic service and very friendly environment. Straight to the point and no sales techniques just a lovely family run company
Karen Gunning
Outstanding customer service
I had received a few recommendations from friends for Prime Vehicle Sales. They were everything that I was told and more. I was always worried about purchasing a car; whether I would get good value and a trustworthy service. After approaching Prime Vehicle Sales I felt very comfortable and at ease; they listened to exactly what I wanted and worked within my budget. Within a few days they had not only found what I was after but the car was a higher specification, newer model and lower mileage than I thought I would be able to afford. The whole process was kept simple and friendly. At no point did I feel obliged to buy the car that they had sourced, in fact they made it clear that I could say 'no' at any time. This company definitely puts customer service and satisfaction as a priority. We were so pleased that we also changed our other car. Prime Vehicle Sales provide the absolute best in all aspects - personal touch, integrity and incredible customer service. Very happy indeed.



Andrew Houghton
I would just like to thank you for recently helping my mother (sue houghton) to buy her car from yourselves (bmw 116i) She is so pleased with her car, can\'t fault it! Also I would like to personally thank you for the comfortable and welcoming feeling when we were looking at the car, providing toys for my two active sons was brilliant, and in no way hassling us or forcing us into the purchase made the sale very pleasant. I will be recommending anyone I know who is looking to buy a car in the future to contact you as I am very impressed. Thank you, Andy.
Anthony Davis
Very helpful people.
Prime vehicle sales were very good and very helpful , I would recommend them good to do business with
Jack Shaul
Great people to deal with 10/10 will recommend this dealer super good and helpful...
Jack skoda fabia
Lee Hayes
Great service, great car!!
Very helpful, professional people. Nice family run company.
George Hefford
Extremely satisfying purchase
Excellent service provided by this company. They were extremely friendly and couldn't do enough to help when purchasing my van. I would 100% return in the future. Very reliable and trustworthy people, would recommend to anyone.
westley Moran
Very satisfied with my purchase from this family run business. I wanted to come and look at the car on a sunday afternoon and they waited for me to arrive even after closing time which they didn't have to do but did... so very happy and love my new car. Thanks
Steven Coles
James and the team at Prime Vehicle Sales were second to none.
They made the sale of the van run smoothly from start to finish.
They made out of hours appointments to accommodate my own needs, which others simply wouldn't do.
I couldn't be happier with the van I bought from them at a great price!
I wouldn't hesitate to recommend Prime to anyone!
Kevin Holmes
Without reservation I can highly recommend Prime vehicle sales. The proprietor James was very ameniable and I did not feel under pressure at any stage. When I encountered an unforeseen mechanical problem, James was quick to react and the fault was promptly rectified without any quibble
Oli Wilkin
Hassle free purchase
Called up, had brief chat, saw the car took it for a drive and paid a deposit, through the whole process I was kept informed of progress, any issues were promptly fixed and I won't hesitate to recommend this garage to anyone.
Robert Sayell
Very friendly family run company. James at prime was very friendly and helpful,would definitely buy from them again .
Sandra Scott Heating & Ventilation
Great service, Hassle free
Status:Published Great service and great people to deal with. Very professional but very friendly at the same time. Hassle free hence this is our fifth vehicle purchased from them.
James Ayres
Professional and hassle free experience
Status:Published Very nice company to deal with, friendly, professional and excellent service.
Chris Langston
Great Company to deal with
Status:Published Great Professional Company to deal with offering quality cars.
Emma Williams
Great service
Status:Published Very friendly and professional service.
Jenny Howlett
I went with my partner to collect his new van a few weeks ago, while I was there I informed the Prime vehicle sales manager James that I was looking at changing my car. I left the details of a specific car, colour, spec and my budget I was hoping to purchase.
Within a day or two I received an email with details of a car he had found , arranged with James to test drive it. Loved it.
And arranged to go ahead with the purchase, a very smooth process.
I am extremely happy with my experience at Prime Vehicle Sales, great individual customer service, friendly, helpful ,knowledgable, approachable and under no pressure to purchase. I will definitely recommend this company to friends and family
Angela Mitchell
Would highly recommend this family run business. Definitely not your pushy car sales experience. Car was exactly as described and all questions were answered with no waffle. Please give them a ring if your looking for something as it will be well worth it. So love my new car thank you prime vehicle sales
Stephen Cooper
I went to Prime vehicle sales as I found a van for sale on their website . Phoned up, went to view it. Met James, who was extremely helpful and knowledgable, found the customer service here excellent. I am very happy with my new van, it's in great condition, and runs really smooth, just what I was looking for. I would definitely recommend prime to my friends and colleagues.
Lionel Beasley
I couldn't be happier with the car I got from them, and they couldn't of be nicer to deal with. They made buying the car a pleasure.
Mark Craddock
A genuine friendly family run business
Status:In Moderation I visited Prime Vehicle Sales on the recommendation of a colleague, and I'm glad I did. Buying a BMW was made a much nicer experience than previous visits to car dealers thanks to the friendly family that run the business; and easily the best experience I've had of buying a used vehicle. They came across less as car salesman and more as people who are enthusiastic about what they do and the cars they sell. The service and aftercare has been great and I wouldn't hesitate to recommend them.
Glenn Grant
Very happy with recently purchased vehicle having travelled 6 hrs, van as described and drove home faultlessly, very friendly family run business, thank you.
James King
Great family run dealership
Status:Published Extremely happy with this family run dealership, from start to finish of transaction, extremely friendly professional and helpful, willing to accomadate your needs, and a lovely selection of cars they hand pick, would recommend this dealership to anyone, great cars great dealership!
Mike Quinn
Friendly, helpful and efficient
James at Prime Vehicle Sales was very friendly and helpful throughout the transaction. The car is great as well, just as described and very well presented. I am very happy with the service I received
Hakan Turkel
All car purchases should be like this
Easy Communications and described correctly. James was a delight to deal with.
Chris Dodson
Fantastic family run business, great customer service and a country mile away from pushy salesmen.
Josh Watson
Great service and got a car better than I even imagined, thanks
Phil Watson
What a great family run business, got the car my son wanted as quickly as possible at a very reasonable price. They couldn't do enough for you and the car looked great.
Ian Armstrong
Great service. Every question answered. Highly recommend
Alex Woodruff
100% recommended, hassle free, Thank you!
George Garner
Recently bought an Audi A1 from these guys and I couldn't recommend them highly enough. Very friendly service, no pushy sales tactics and most importantly, a great car in top condition. Very very impressed and would recommend to anyone looking for a new car
James Lescalles
We have used PVS a couple of times to source vehicles for both myself and my Wife, and you cannot fault their service. They provide a personal service, while maintaining professionalism. We would thoroughly recommend them.
Jo Wood
I can personally recommend this fantastic family run business.
You cannot ask for a better or friendlier service, if they haven't got the car you are looking for, they will find it for you!!